Now that webcast is behind us, is there any specific issue you would like to have answered on our website?
 

·         Is it necessary to have any kind of second language certificate?
 

No certification is necessary and language never has to be proven in an EPSO exam by documents, only by practically demonstrating your knowledge via e.g. verbal reasoning or the assessment centre.
 

·         Are the AD7 tests significantly more difficult than the AD5s?
 

No, they are more likely the exact same level as the AD5, the difference is in the required work experience to qualify for AD7.
 

Read on for further questions and answers!

Presenting complex issues such as how European Union institutions make decisions has never been easy. Hence the new genre of infographics has emerged: don't talk about it, show it!

A great example of summarising what the European Parliament, the European Commission and the Council of Ministers do has just been posted on the Irish Institute of European Affairs (IIEA) website...

For the whole of July, I had been gingerly logging in to my EPSO account every single day, waiting for the little red flag to say that I had ‘1 new email’. Well, the end of July came and went, with no sign of the assessment centre results. Just as I was about to start harassing the EPSO team and inundating their inbox with emails of complaint, I logged in to my account on Monday early August and there it was! (click to read more!)

After browsing through EPSO’s website, we performed a task we do from time to time, namely updating our Frequently Asked Questions (FAQ) page.

We could not help but notice something in common: in both places, lots of negative sentences were used...

The way most European institutions communicate and the mindset of the interactive web 2.0 communications is in utter contradiction. There is a compelling story to tell, but most EU institutions should learn how to say it.

True, the European Parliament is still much better than other EU bodies such as the Council of Ministers in understanding how online communications work: they have set up their own TV channel, regularly host live chat events, and try to speak the citizens' language, even if there is still a lot of room for improvement. EPSO, the recruitment office, has also been a rare exception within the Commission, but...

(Click to see the comparison chart of bureacratic vs. web 2.0 cultures!)
 

This video was just released by the European Commission in the ongoing debate on the EU budget reform (and especially in view of recent plans to introduce new sources to the budget). The question is: does the video reach its goal? By the way, what are its goals?

When it comes to social media, most EU officials, decision-makers and public affairs specialists are uncertain what it actually means, so their dilemma is translated into the question 'Should we use Twitter or Facebook in our online efforts?'.

This is the same as, when building a house, you would ask 'Should I build a kitchen or a bathroom?'. In short: focusing on building blocks instead of the building will not take you far.

The core concept of social media is ...
 

The Financial Times ran an article this weekend on 'Why proper English rules OK' about the disproportionate advantage native English speakers enjoy against their non-native counterparts, also in the EU institutions.

Is it true? Yes.
Is it fair? No.
Does it need to be considered by those dealing with EU affairs? Absolutely.


So why is the matter so serious...?

Distortions, misunderstandings, purposeful misleading of facts have always been around (some are really funny, actually). But the more the European Union deals with ”sensitive” issues, including justice, foreign policy, sports or other areas that used to be labeled as strictly national, the more such voices will arise. However, the Europen Commission and the European Parliament have done painfully little to set the facts straight.

Sure, there is a Blog on the Commission's UK representation on setting British media straight, but it's viewed by less than 1000 people which can hardly be labeled as effective counter-communication. Or look at an old-school press release on the EU budget myths issued in 2007 (three years ago!). But this is a drop in the ocean of misconceptions...

EPSO certainly wishes to attract a large pool of candidates for its contract agent (CAST) exams, but the way information is presented seems quite inefficient. Here are some pain points I suggest improving:

'Call for Expression of Interest’ : would an average candidate know whether this is a simple indication of interest or an actual application for a selection exam? Would be worth clarifying what each term means already on the main page in one bullet point so that prospective applicants can have a quick overview

CAST or cast: the expre...

Real marketing is not about the product or service or message you are trying to sell. It is about enlarging the frame and talking about the core idea that your product is part of. What does this mean?

A draft Durex project has done a remarkable job by not talking about their products (condoms) but about the reason why contraception is an issue. Nike does not talk about the shoes, it talks about having fun, doing sports outdoors, being part of the team. If you are the European PhotoVoltaic Industry Association (EPIA), do you talk about the...

The European Parliament launched a banner campaign on various EU online media platforms (EUobserver, EurActiv etc.) where a blue flash banner box with catchy titles such as "massive job-losses", "less economic growth", "sharp budget cuts" lead to the key question: "How does the crisis affect Europe?". The proposed solution? Watch www.europarltv.eu

Sure, let's see what you get if you decide to click through despite this unspellable domain name. Actually, not much. It leads you to the European Parliament TV's "your voice" page where ...

Where are the people who understand what "online communication" or "digital tools" mean in Brussels? It seems that EU institutions and the majority of lobby organisations are stuck with Web 1.0, or let's be generous, Web 1.1.

Is the situation really that bad? After all, EU institutions do use Facebook and Eutube, Commissioners have blogs and the European Personnel Selection Office (EPSO) even uses Twitter from time to time and most public and private lobby bodies are present on the internet. A Brussels consultancy has released a Blog...

Are you a diplomat representing a South American country in Brussels? Are you a trade association covering renewable energy matters? Are you a lobbyist trying to have DG SANCO issue a positive opinion about a plant fertiliser? Are you an NGO going to great lengths to have the European Parliament condemn an act of racism in an African country? Well, the sad truth is that nobody cares about you.

To be fair, the truth is that everybody cares about you only as much as you offer them something they care about.

What does this mean? If you a...

Did you think EU Commissioners have an easy or safe job? Think again! Since the Lisbon Treaty entered into force, their life and moral safety is under threat: the Ukrainian orthodox Greek-Catholic Church has just issued a scathing statement...which, in our view, may even endanger Ukraine's (anyways uncertain) EU accession..!!