The Maslow pyramid, or the hierarchy of needs, is a well known concept of the basic and higher-level needs of human beings. Did you know that the same exists for Internet users?
This week we have undergone one of the toughest days in the life of Online EU Tests (or rather our new brand, Online EU Training). Moving servers, upgrading to a new site, migrating data and fine-tuning a new system cuts into level 1 and 2 needs: internet was working for our users, but many times you could not connect, got interrupted or the system slowed down.
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