Solution: Yes you can, it's very quick and easy!

Recordings of these webinars are part of the EU test packages, which are available from the EPSO test menu. Simply select the one you want and add it to your shopping cart!

17 out of 17 people found this answer helpful

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Solution: Absolutely!

Each EPSO AD Assessment Centre recording comes with:

 - an information pack and workbook prepared by our occupational psychologist.

 - the recording itself is in 2 parts (of 120 minutes and 90 minutes,) each with supporting presentation and a summary memo of all the questions and answers that arose.

1 out of 4 people found this answer helpful

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Solution: Yes! There will undoubtedly be more scheduled in the future, but for now we can highly recommend the recordings of previous webinars on this subject, which can be found among the EU Test Packages.

4 out of 4 people found this answer helpful

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Solution: The courses are fully interactive: you can change the slides and open sub-boxes as you wish, go back to repeat certain parts, listen to a voice-over explanation or read the subtitles for a better learning experience.

The courses are real e-learning trainings to help you understand how the EU works from a practical perspective.

12 out of 12 people found this answer helpful

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Solution: Yes, you are more than welcome to use these courses in your European Union training programmes. Please contact us now so we can create a special custom offer for group, academic or large scale users with special discounts, branded interface and special access from a company intranet or library. The courses have been tested by the Hungarian Ministry of Foreign Affairs which has evaluated it a five-star level, saying that it has contributed greatly to the development of its staff's knowledge on how the European institutions work from a practical angle.

4 out of 4 people found this answer helpful

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Solution: Once you purchased the courses, you can watch each for an unlimited number of times (a fair use policy applies and you may not share it with others) for a period of 3 months. When the expiry date approaches, you are notified by email to make sure you have finished watching each or you may choose to extend the validity at a special discount rate.

21 out of 21 people found this answer helpful

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Solution: The courses cover all EU institutions, including the European Commission, the European Parliament, the Council of Ministers, the European Council and other important bodies, along with the EU's legal system, Courts and related topics. The courses were written by Brussels-based EU experts who are fully familiar with how the European Union works in practice. For each course, you watch a FREE demo to see what they offer and how the topics are presented.

5 out of 5 people found this answer helpful

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Solution:
The European Commission maintains an extensive traineeship (or as it is called in French, "stage") programme. It is administered by the Commission's Traineeships Office - you can find out more on their website.

The European Parliament, offers different options for traineeships, e.g. for translators, interpreters, journalists, etc - you can find out more on their website.

You can find more information about the traineeships the individual institutions offer here.

28 out of 30 people found this answer helpful

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Solution: Check our EPSO Tests menu's detailed description under "New to EU Recruitment Exams" or check our Videos and Useful links.

If you have specific questions or need free advice, contact us!

12 out of 17 people found this answer helpful

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Solution: No, we are completely independent from EPSO and other EU institutions, but we work with lots of Brussels based experts who either had worked in the EU institutions or have a perfect understanding of the EU system.

The tests and study materials are absolutely modelled on the real EPSO exams, the e-learning courses were authored by EU experts, and based on our thousands of users' feedbacks, all of our services have helped 100s of clients get an EU job.

It is also important to underline that we fully respect all copyright issues while working with EU professionals and business psychologists.

87 out of 106 people found this answer helpful

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Solution: Yes.

We would like to offer our customers an opportunity to register for free and receive newsletters with constant updates and open competitions on a regular basis, including access to some select e-learning courses and FREE EPSO test packages.

You may any time upgrade to the packages we offer to start taking premium EPSO tests, buy e-learning courses, post a job ad and access the Study Material download center immediately.

43 out of 49 people found this answer helpful

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Solution: Definitely yes!

Verbal Reasoning questions are available in 10 languages
Bulgarian, English, French, German, Greek, Hungarian, Italian, Polish, Romanian and Spanish:


 
All other tests are available in English and French:

24 out of 28 people found this answer helpful

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Solution: This website is not only an EPSO preparation site.

While EPSO preparation is a traditional strength for Arboreus, we have opened into new fields of activity all within the EU affairs domain:

Webinars

We offer regular Webinars - Live seminars online - for EPSO and CAST tests, including Verbal, Numerical, Abstract Reasoning and Situational Judgment tests. Our webinar & web-conferencing unit is working hard to satisfy your need for information with many other webinars and web-conferences. For more information, please check the FAQ item on Webinars.

E-learning courses:

You can enjoy our innovative multimedia learning tools on various matters of EU affairs, the European Commission, European Parliament, EU regulatory bodies, agencies, policies, legal system, courts and many other topics.

EU jobs

We have long been posting ads for EPSO jobs and have now decided to respond to your need for a comprehensive, highly professional EU affairs job bank.

We hope you will enjoy the ever enriching features of our website.

26 out of 27 people found this answer helpful

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Solution: All tests, e-learning courses and EU job ads are only accessible online, whereas study materials can be downloaded and printed at your ease.

For your information, no physical (postal) shipment is made.

119 out of 126 people found this answer helpful

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Solution: Absolutely not!

A webinar is as easy as browsing on the internet or using our website - if you can do these, you can participate in the event!

You will be given a special web link that you need to click on to participate in the event, after that everything will be self-evident: an intuitive interface will show where you can see a shared presentation, chat with the instructor or his assistant, listen to his lecture, answer interactive polls or questions, and participate as if you were sitting right next to him.

If you nevertheless encounter any technical issue, we will assist you immediately, and we also provide detailed information to make sure your technical system is fully capable of participating in the webinar (99% of computers in the world are suitable, so nothing to worry about!).

13 out of 15 people found this answer helpful

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Solution: Like a TV broadcast - even with a dial-up (56K) internet speed you can have a clear video and audio quality, given the platform's super-strong architecture. A life-like, clear voice is guaranteed on your computer speakers, and the presentations, interactive exercises are shown optimised on your screen.

5 out of 5 people found this answer helpful

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Solution: That is not something to worry about as you can re-connect any moment with the same link immediately during the course.

If your internet connection is disrupted or you face a computer issue that you cannot remedy, we can track each participant's presence on the webinar platform and we can find a mutually agreeable solution.

You will also be given access to the recording, and our technical team will be on duty during the event to help you resolve all questions.

26 out of 26 people found this answer helpful

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Solution: If you have audio issues or you cannot see the content the presenter is sharing, always try the following first:

1. Please make sure your speakers are turned on or your headphones are connected.

2. Please make sure your computer is not muted - you can check it by going to YouTube and listing to a video with sound.

3. Please make sure all your audio out levels are set high. In Windows, you can check this by right-clicking on the speaker icon in the taskbar and select Details or Volume Mixer.

4. If, during the webinar, you stop hearing audio or the content does not change on screen for a prolonged period of time, you can close the webinar window and click on the link in the information email again. You can always listen to the part you missed from the recording we will send you.

5. You might also like to check the solutions and suggestions on this page:

http://help.adobe.com/en_US/AcrobatConnectPro/7.5/Using/WSDCDDDC03-616B-4e0f-950B-083B4FD01260.html

5 out of 6 people found this answer helpful

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Solution: Yes, all our webinars are recorded!

Simply contact our customer support team and specify the name and date of the webinar you need the recording of. They will make available for your account a special item, which you can then add to your shopping cart - we will also include the summary document, containing all the questions and answers that occurred in the webinar!

After payment, you will receive a link to access the recording of the webinar and its summary document, which will remain active for 2-6 weeks.

5 out of 6 people found this answer helpful

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Solution: If you cannot attend the live event (or part of it), the link to the recording ot the event will be emailed to you the day after the event, as soon as tecnically possible, and it will remain accessible for 2-6 weeks.

49 out of 50 people found this answer helpful

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Solution: Absolutely.

If you cannot make the exact starting time, just join us later. You can always view the recorded version of the part you missed later.

The link to the recording of the event will be emailed to all registered participants the day after the event, as soon as technically possible, and it will remain accessible for 2-6 weeks.

30 out of 31 people found this answer helpful

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Solution: A webinar is even better than a traditional classroom course as webinars have an even higher engagement from participants who are not restricted by group pressure or lack of time to ask questions that are relevant to their personal situation, as you can do it online or even after the course via e-mail to the same trainer.

The slides are shown with live explanations, and if you wish to put a question on their content, you can do so easily via chat. You are also requested to take part in the interactive exercises to make sure your learning is maximised.

You can even watch the recorded event afterwards to refresh the content or in case you missed the course - something that you could never do in a traditional classroom setting.

Finally, you don't need to waste time and money with travelling to the course location as you can participate from the convenience of your office or home via your computer.

31 out of 34 people found this answer helpful

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Solution: A webinar is the abbreviation of Web Seminar. This means that you can simply log on to a special webpage (the address is provided to paid-up participants before the event) where you are connected to a special platform.

It is LIVE because the tutor is presenting methods and information in a live broadcast that you can immediately see and hear on your computer screen and speakers.

When he turns a page on his PowerPoint presentation, it is shown on your screen. When he asks you to answer a question or a poll, you can chat LIVE or click on a button to provide feedback. It is fully interactive, even more than a traditional classroom course where the teacher may only provide one-way communication.

28 out of 31 people found this answer helpful

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Solution: Our policy is to offer professional quality services to our customers, which nevertheless requires lots of efforts on our side as well. We wish to provide you with a targeted EPSO-preparation tool that will increase your chances to pass the pre-selection exams 8x at least.

To achieve this ambitious goal, we will use a professional technology, trained experts, a wealth of verbal/numerical/abstract reasoning exercises, EU situational judgment test samples, personalised advice and free follow-up answers if needed.

This course is aimed for committed, serious participants who wish to maximise their chances of success to get an EU job and pursue and EU career.

48 out of 51 people found this answer helpful

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Solution: You can pay with any card you wish (as long as it’s not stolen ;-), just make sure you are logged in to your own account during checkout.

40 out of 46 people found this answer helpful

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Solution: Regarding payment, the system will offer you online credit card payment (immediate access), Virtual Euro Account (immediate access) or bank transfer to our bank (3-5 days)

i) Online credit card payment: immediate access. 

Accepted cards:  Mastercard,Visa (please note that Visa Electron card is not always supported).

Credit card payment is real-time, the transaction is secured by a 128-bit SSL coded system, verified by the most trusted seal, Verisign and provided by the the two leading payment providers, PayPal and Realex Payments.

ii) Virtual Euro Account: immediate access. 
Every time you buy a package, you will get 5% back as Virtual Euros on your Virtual Euro Account. The next time you buy a package, you can use these Virtual Euros to pay for it, or just pay for a part of it if you don't have enough Virtual Euros on your account, and pay for the rest via any other method.

iii) Bank transfer: With regard to exchange rates, you may pay in any currency; payment generally takes 3-5 working days and your account is upgraded as soon as payment is received; a confirmation e-mail is then sent to you.

Please send us the bank transfer papers by e-mail or by fax (+36-1-577-2079) so we can acknowledge payment and activate your account within 24 hours.

Our bank details are as follows: 

Account Holder: Arboreus Online Training Services Ltd.
Account Holder's Address: 1075 Budapest, Madách Imre út 13-14.
Account number IBAN: HU70-1010-4105-0573-9600-0100-3303
SWIFT (bank) Code: BUDAHUHB
Bank: Budapest Bank Nyrt., 1138 Budapest, Váci út 193.

Please note that some internet banking modules only allow the first 18 digits to be entered. 

IMPORTANT: Please make sure to always indicate your username and the package you selected in the "comments" line and please make sure that the bank transfer charges are covered by your bank! 

Please also let us know by contacting us that you did / are planning to do a bank transfer to make sure we can confirm receipt. If someone else makes transfer for you, please let us know also the name of the person/company who makes the transfer. This information is also available and can be printed after you log in, choose Online tests - Buy a package, then select a domain and package and choose Bank transfer. Both payment options are 100% safe. For credit card payment, please log in, select in Online tests a domain & package, and choose the Credit card payment option. 

For further information, please check our Terms of Use, Privacy Policy or feel free to contact us anytime.

41 out of 49 people found this answer helpful

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Solution: The exams are very closely modelled on the exams EPSO requires candidates to take, which is reinforced by the 100s of clients of who have successfully passed the exam and now work in the EU.

Our international experts have compiled the most professional and up-to-date questions with the most detailed answer keys, obviously with due respect for copyright issues.

IMPORTANT: We fully respect copyright laws and EPSO content, therefore we only offer questions, tests and study materials that were independently compiled and do not infringe anyone's rights while being professionally similar to the ones offered by EPSO.

Our questions' difficulty level is somewhat higher than what you will see on the examination, but we feel this only helps to prepare you for the the "real deal".

252 out of 267 people found this answer helpful

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Solution: Yes, all the questions are completely different from those in the test book both for copyright reasons and also to make sure that the partnership between the test book and our website ensure maximum value to those customers who have bought Andras Baneth's book and also wish to practice abstract, verbal, numerical and other tests on our website.

10 out of 10 people found this answer helpful

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Solution: At present, we offer all of our test questions in English and French. In addition, we offer verbal reasoning tests in six more languages:

 - Bulgarian
 - German
 - Italian
 - Polish
 - Romanian
 - Spanish
 - French
 - Soon: Greek

At the moment, we are not planning on introducing more languages, but we are constantly monitoring what our users need and if the situation changes, we will immediately let our users know about in our latest news section.

31 out of 35 people found this answer helpful

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Solution: Yes, definitively, you may revise any of your submitted tests any time, without limitation. You can also download your Situational Judgment Test reports again (if you bought such tests).

Tests in progress, i.e. unfinished tests cannot be revised as the answers can still be changed until submitting the test.

In revision mode, all answers are automatically shown, along with the related websites when applicable and the explanations, though this latter you can turn off if you'd like to.

Please note that there is no detailed explanation for verbal reasoning questions due to their nature.

Please also note that in case of questions where you have not given any answer, none of the four fields is highlighted.

67 out of 82 people found this answer helpful

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Solution: You have to Submit a test in order to revise it. If you Quit during the test, you will be able to continue answering any time later, or go back and change your answers - this is why it doesn't make sense to revise ongoing tests.

Once you have Submitted a test, you can revise and compare you results. Check out the filters on the Revision & Statistics page to get more details about your progress.

34 out of 43 people found this answer helpful

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Solution: All of our question types, with the exception of verbal reasoning tests, come with an explanation. All of the following test types have explanations:

- Numerical Reasoning
- Abstract Reasoning
- Accuracy and Precision
- Secretarial Skills
- Organising & Prioritising Skills
- Situational Judgment Tests

All explanations can be revealed during a test in Practice mode, or during the revision of any test taken.

38 out of 39 people found this answer helpful

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Solution: Absolutely not. All your questions will remain in your account until you use them. You can start a new test as long as you have questions in your account.

61 out of 69 people found this answer helpful

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Solution: Our questions have no expiration date, your question balance has no expiration date. You can compose new tests as long as you have new questions on your account, and you can revise previous tests without any time limitation.

We created a system that can help your EU exam preparation in the best possible way as follows:

- after you buy an EPSO exam preparation package or a certain number of domain specific questions, you can use these questions to create new tests in any composition you wish

- once you launch a new test, the number of questions that you put in there will be deducted from your account and you can use each question once, similarly to a test book where you mark your answer options

- however, as a special gift to our customers, we created a system where you can retake any of your previously composed tests one more time (you can do this by finding the test you wish to retake from the Statistics page)

- after submitting or retaking a test, you can revise all your previous tests in revision mode where, as a special feature for our customers, we created an option to turn off the 'show explanation' feature to further improve the revision experience

- moreover, revision is not limited in any way, you may revise previous tests and questions for an unlimited period and for an unlimited number of times.

102 out of 123 people found this answer helpful

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Solution: Absolutely! If you purchased your questions in the last three month, contact us and we will exchange your questions to another language in the same domain.

51 out of 51 people found this answer helpful

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Solution:
Let us suppose that you take a test with 5 questions. You answer three correctly, one incorrectly, and you leave one question unanswered.

Your percentages will be: 60% correct, 20% incorrect, 20% unanswered.

The number of users answering same questions:

	Correctly	Incorrectly	No Answer
Q1: (out of 30 users)	5	15	10
Q2: (out of 70 users)	9	11	50
Q3: (out of 20 users)	2	8	10
Q4: (out of 2 users)	1	1	0
Total:	17	35	70

Q1: 30 people had this question in their test and submitted the test including this question.

Q2: 70 people had this question in their test and submitted the test including this question.

Q3: 20 people had this question in their test and submitted the test including this question.

Q4: 2 people had this question in their test and submitted the test including this question.
 

Out of 30 people the correct answer for the question Q1 was given by 5 users;

Out of 30 people an incorrect answer for the question Q1 was given by 15 users;

Out of 30 people for the question Q1 10 users did not give any answer;
 

Out of 70 people the correct answer for the question Q2 was given by 9 users;

Out of 70 people the incorrect answer for the question Q2 was given by 11 users;

Out of 70 people for the question Q2 50 users did not give any answer;

...and so on.


The statistics is going to be the following:

Total Correct Answers:  Total Correct Answers / (Total Correct Answers + Total Incorrect Answers + Total Unanswered Questions) * 100% = 17 / (17 + 35 + 70) * 100% ≈ 14%.

Total Incorrect Answers:  Total Incorrect Answers / (Total Correct Answers + Total Incorrect Answers + Total Unanswered Questions) * 100% = 35 / (17 + 35 + 70) * 100% ≈ 29%

Total Unanswered Questions:  Total Unanswered Questions / (Total Correct Answers + Total Incorrect Answers + Total Unanswered Questions) * 100% = 70 / (17 + 35 + 70) * 100% ≈ 57%

 

 

40 out of 50 people found this answer helpful

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Solution: The difficulties are set by all the answers all our users have ever answered to that question before.

There are currently 3 levels, only measured for users in Exam Mode (for better validity):

Easy
More than 80% of the users who answered one of these questions answered it correctly. We recommed starting your practice at this difficulty level and also if you are preparing for an AST1/AST3 competition.

Medium
50% to 80% of the users who answered one of these questions answered it correctly. We recommed this difficulty level if you are preparing for an AST3 or AD competition.

Hard
Less than 50% percent of the users who answered one of these questions answered it correctly. We recommed this difficulty level if you are preparing for an AD or Head of Unit competition.

The difficulty of the questions does not depend on packages. You can change the difficulty level of your questions any time when you start a new test, and if you feel that a particular level is less challenging than you expected, we encourage you to increase the difficulty of the qestions you practice with gradually.

The difficulty levels can be set for each domain separately for every test you take.

514 out of 534 people found this answer helpful

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Solution: You have the option of quickly adding some extra questions to your account when composing a test on the Start Test or Compose Test page (these are available for those who have already bought questions or a package).

Just click on the little green plus sign in the "Buy More Questions" column and use the pop-up window to buy the number of questions you wish to add to your account.

Alternatively, you can also check the Custom Package page in the EPSO Tests menu to create a personalised set of questions.

64 out of 76 people found this answer helpful

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Solution: All our tests, e-learning courses and EPSO packages are only accessible Online.

The Study Materials can be downloaded (mostly in .PDF and .PPT formats) and printed for your convenience.

88 out of 98 people found this answer helpful

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Solution:
Your package is not restricted to a computer in any way, you can use it on any computer with internet access - all you need to know is your Login Name and Password.

215 out of 224 people found this answer helpful

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Solution: Yes, you need to be connected to the internet the whole time you wish to use your package.

64 out of 66 people found this answer helpful

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Solution: You can register on our website for free at the following link so you can have access to our study materials, free packages and more!

 

24 out of 31 people found this answer helpful

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Solution: Online EU Training has introduced its AST packages, fully tailored to the requirements of the EPSO Assistants competition!

Check them out here!

You might also want to:

• Prepare for the Abstract, Numerical and Verbal Reasoning Tests
• Prepare for the Situational Judgement Tests with the new Assistant SJT packages
• Learn more about the Assistant Concours and our upcoming packages here.

4 out of 6 people found this answer helpful

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Solution: This answer will be improved very soon.

As an illustrated guide to our packages, we have a nice tour, which you can read through in just a few seconds!

You can also check our live demo, featuring example questions from many domains.

27 out of 94 people found this answer helpful

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Solution: Our database is large enough to ensure that the question in the various languages do not overlap. If you, for example, have Spanish and Romanian verbal reasoning questions in your account, they will all be unique tests. The system stores which questions you have used in a language, and makes it impossible for you to get the same question in a different language.

One exception is if you buy so many questions that use up the entire database of several hundreds of questions, please ask us before to ensure that you do not receive overlaps.

We work hard to ensure that you always get the number of fresh questions that you have paid for.

Be sure to check out the different packages to get the most suitable ones for your preparation: Link

34 out of 40 people found this answer helpful

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